MGT510 (alt. code=MGMT510) Current Finalterm papers

Total question 64
56 mcqs and 4 question 3 marks and 4 question 5 marks
3 marks questions are:
What are the advantages and uses of fish bone diagram?
What is the responsibility of owner process?
Explain appraisal costs with the help of examples.
The European Quality Award is divided into two parts to which these are
awarded?
5 marks questions are:
Briefly explain as to how a management can be improved?
The Supplier-Input-Process-Output-Customer diagram induced a high level map the process that “map out its basic steps” Explain the element of this process?
What are the requirements of total quality for human resources and how can the managers ensure empowerment in the organization?
Discuss the motivational factors that stimulate companies to obtain ISO certification.