MGMT611 Assignment # 1 Solution Spring 2013

HUMAN RELATIONS (MGMT611)
ASSIGNMENT NO. 01
DUE DATE: MAY 15TH, 2013
MARKS: 20
TOPIC: PERSONALITY AND PERCEPTION
ASSIGNMENT:
First job always holds a fascination for new graduates if, they get the right job according to their
personality. But what if they still get into the right place and become unhappy and
unmotivated!
After having a month holiday, Hina was excited for becoming a Market Researcher in a
Multinational. Apart from internship and few other academic projects she had no practical
experience. After joining, she was fervent to show her strengths and motivation by working
wholeheartedly and rushing into things to meet deadlines. She was a robust, hardworking and
time conscious youngest girl in her department.
During the first few months, she successfully managed to develop good professional
relationship with her coworkers and manager as well. Besides her team, she was also able to
communicate with people from other departments of the company.
Recently the Manager identified that the customers’ preferences are changing and now they
need to have more unique features and reliability in the product. For this purpose, he
developed a team of six members including Hina and five coworkers: two are young college
graduates but more experienced than her, whereas; the other three are considerably older
employees. Due to competent nominations in the team, “Team Leader” was not decided yet for
initial period so, all had to work with full cooperation. Team was working smoothly until routine
work was carried out. But when decision making started, Hina analyzed that there are obvious
personality variances which are causing decisions to be pending.
She observed that two team members arrive late in the team meetings, remain patient and
relaxed, two are always busy in socialization with other people of the department and the one
is quite sluggish in data sharing as he always believed that effective decision making requires
quality time. This made Hina frustrated as she was desperate to complete the project before
time. She was concerned with the behavior of the team members who were not meeting
deadlines. During this time, she wanted to speak to all the team members regarding this
situation but she was hesitating due to her first job. She could not talk to her manager as well
because everything was so bewildered.
There were few points that were hovering in her mind that if I am so motivated about this
project then why other members are not? Why they are not like me? Why don’t they get along
with each other to achieve the end result? Is this the right team for me? These all thoughts
occupied her and she became stressed.
Questions:
Identify and explain what factors constitute the work style of Hina. Also highlight the events
in the case. (10 marks)
Hina has her own perceptions regarding her first Team Project. Keeping in view the above
scenario, identify does she has Projection or Expectation Biasness? Justify your answer. (10
marks)