MGT502 FINAL TERM CURRENT PAPER

Ref No:

Time: 90 min





Question No: 1 ( Marks: 1 ) - Please choose one

Which dimension of the Big Five model refers to

be pleasant and accommodating in social

situations?

► Extroversion

► Openness to experience

► Emotional stability

► Agreeableness

Question No: 2 ( Marks: 1 ) - Please choose one

The ability of a person to manipiulate his/her

emotions according to a given situation is

called________________.

► Emotional Intelligence

► Emotional Constraints

► Affective Emotions

► Cognitive dissonance

Question No: 3 ( Marks: 1 ) - Please choose one

Relevant personal characteristics affecting

perception of the perceiver are:

► Attitudes

► Interests

► Past experiences

► All of the given options

Question No: 3 ( Marks: 1 ) - Please choose

one

All of the following are examples of downward

communication flows EXCEPT:

► Managers informing employees of

procedures

► Managers pointing out problems that need

attention

► Employees completing attitude surveys

► Managers telling employees to work more

quickly

Q

uestion No: 4 ( Marks: 1 ) - Please choose one

A leader high in initiating structure would do

which of the following?

► Exhibit laissez-faire type of leadership

► Maximize leader-member relations

► Assign group members to particular tasks

► Empower employees to make their own

decisions

Q

uestion No: 5 ( Marks: 1 ) - Please choose one

Teams are very useful in which of the following

situations:

► The work to be performed is very basic

► The tasks are interrelated

► No one wants to be accountable

► The group is homogeneous

Q

uestion No: 6 ( Marks: 1 ) - Please choose one

Which of the following is true about virtual

teams?

► There is an absence of verbal cues

► There is limited social context

► People collaborate online

► All of the given options

Q

uestion No: 7 ( Marks: 1 ) - Please choose one

Team members with good listening, feedback,

and conflict resolution skills possess

______________.

► Technical expertise

► Problem-solving skills

► Decision-making skills

► Interpersonal skills

Q

uestion No: 8 ( Marks: 1 ) - Please choose one

Which of the following is NOT one of the key

components of effective teams?

► Effective work design

► Recognized company identity

► Supportive contextual influences

► Well-managed team processes

Q

uestion No: 9 ( Marks: 1 ) - Please choose one

After which stage of a group’s development is

there a relatively clear hierarchy of leadership

within the group?

► Norming

► Storming

► Development

► Forming

Q

uestion No: 10 ( Marks: 1 ) - Please choose

one

Which of the following statements is true?

► All command groups are also task groups

► All task groups are also friendship groups

► All command groups are also informal

groups

► All informal groups are also command

groups

Question No: 12 ( Marks: 1 ) - Please choose

one

Dependency is inversely proportional to which of

the following statement?

► The level of an individual’s personal power

► The number of alternative sources of a

particular resource

► The type of informational analysis

conducted in a situation

► The financial resources required to solve a

problem
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Question No: 13 ( Marks: 1 ) - Please choose

one

Most organizations develop multiple suppliers

rather than give their business to only one in

order to:

► Maximize power

► Increase information

► Reduce dependency

► Develop interdependence

Question No: 14 ( Marks: 1 ) - Please choose

one

Which type of conflict will you experience

among the multiple roles in your life, like role of

a father and a manager?

► Intergroup Conflict

► Interpersonal Conflict

► Interrole Conflict

► Intrarole Conflict

Question No: 15 ( Marks: 1 ) - Please choose

one

Ali wants to buy a motor bike. He goes to the

showroom and sees different models of bikes. He

likes one of them very much and wants to

purchase it. He asks the price from dealer which

is more then his range. Both of them then

negotiate over price. This is an example of:

► BATNA

► Distributive negotiation

► Integrative negotiation

► Third party negotiation

Question No: 16 ( Marks: 1 ) - Please choose

one

Which of the following is NOT a common success

criteria for any organizational structures?

Decentralized reporting

High residual mass

Permanent monitoring

Rapid response

Question No: 17 ( Marks: 1 ) - Please choose

one

A

tall, centralized hierarchy of authority and topdown

communication and decision making are

characteristics of which of the following

organizational structures?

Organic structure

Matrix structure

Mechanistic structure

Functional structure

Question No: 18 ( Marks: 1 ) - Please choose

one

Which of the following term defines how job

tasks are formally divided, grouped, and

coordinated?

►Organizational structure

►Work specialization

►Departmentalization

►Organizational behavior
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Question No: 19 ( Marks: 1 ) - Please choose

one

Which of the following organizational design

superimposes product or project based design on

existing function-based design?

►Matrix Structure

►Functional Structure

►Divisional Structure

►Holding structure

Question No: 20 ( Marks: 1 ) - Please choose

one

Giving workers more control over how a task is

to be completed often leads to job enrichment

because:

►Workers can think out their own way of

tackling the task

►Change their pattern of working when they

want

►Feel more responsible for achieving the end

product

►All of the given options

Question No: 21 ( Marks: 1 ) - Please choose

one

Which one of the following best describes the

process of interaction and integration among the

people, companies, and governments of different

nations, driven by international trade and

investment and aided by information

technology?

►Reengineering

►Globalization

►Encroachment

►IT-Era

Question No: 22 ( Marks: 1 ) - Please choose

one

Implementing ISO often gives the following

advantages EXCEPT:

►Create a more efficient, effective operation

►Increase customer satisfaction and

retention

►Reduce international trade

►Reduce waste and increases productivity

Question No: 23 ( Marks: 1 ) - Please choose

one

Which one of the following is NOT an example of

regional economic alliances?

►European Union

►Democratic Union of Hungarians

►North American Free Trade Agreement

►Caribbean Community

Question No: 24 ( Marks: 1 ) - Please choose

one

Asif is late for work each day by about ten

minutes. How would Attribution Theory

describe this behavior?

► It shows consensus

► It shows similarity

► It shows reliability

► It shows consistency

Q

uestion No: 25 ( Marks: 1 ) - Please choose

one

According to attribution theory, which of the

following is an internally caused behavior?

► Working late in order to get a promotion

► Arriving at work late because heavy traffic

► Working weekends because of your

employer’s orders

► Depending on luck for success

Q

uestion No: 26 ( Marks: 1 ) - Please choose

one

What is the name of the theory that deals with

how we explain the cause of behaviors of others?

► Judgment Theory

► Selective Perception Theory

► Attribution Theory

► Equality Theory

Q

uestion No: 27 ( Marks: 1 ) - Please choose

one

Which of the following is NOT an ethic in

decision making?

► Utilitarianism

► Focus on right

► Focus on justice

► Favoritism

Q

uestion No: 28 ( Marks: 1 ) - Please choose

one

Which of the following decision making style

shows low tolerance for ambiguity and seeks

rationality?

► Directive

► Analytical

► Conceptual

► Behavioral

Q

uestion No: 30 ( Marks: 1 ) - Please choose

one

Asma is experiencing conveyance problem for

her college pick and drop. She decides to use the

rational decision-making model to decide what to

do. What might be the next step she takes if she

follows this model?

► Define the problem

► Identify the decisions criteria

► Evaluate other available alternatives

► Select the best alternative
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Q

uestion No: 31 ( Marks: 1 ) - Please choose

one

Which of the following is the dimension of

emotional intelligence that describes the ability

to manage your own emotions and impulses?

► Self-awareness

► Self-management

► Commitment

► Social-skills
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Question No: 32 ( Marks: 1 ) - Please choose

one

The Big Five model is related to

________________

► Perception

► Personality

► Experience

► Culture

Question No: 32 ( Marks: 1 ) - Please choose

one

The aim of which of the following is to

fundamentally change the way everybody in the

organization conceives his or her role?

►Downsizing

►Reengineering

►Formalization

►Specialization

Question No: 33 ( Marks: 1 ) - Please choose

one

Transmission of which of the following is the

primary purpose of socialization?

Core values to new members

►Task demands

►Information associated with the realistic

preview

►Information that allow future employees to

master the job

Question No: 34 ( Marks: 1 ) - Please choose

one

Which of the following is the individual source of

resistance to change?

►Structural inertia

►Threat to expertise

►Economic threat

►Threatened power
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Question No: 35 ( Marks: 1 ) - Please choose

one

Which of the following is the organizational

source of resistance to change?

►Fear of unknown

►Economic threat

►New social relationship

►Threatened power

Question No: 36 ( Marks: 1 ) - Please choose

one

ABC manufacturer is a local organization. The

CEO of that organization is thinking of

expanding his business in international market.

What can be the possible reasons of this

expansion?

►To earn foreign capital

►To work with untrained labor

►To avoid cultural diversity

►To work under poor working conditions

Question No: 37 ( Marks: 1 ) - Please choose
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one

PTCL has contracted with different recruiting

agencies to provide human resource for its call

centers. It is an example of which of the

following?

►Off shoring

►Outsourcing

►Job migration

►Geocentric
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Question No: 38 ( Marks: 1 ) - Please choose

one

Ali is working in an organization where his boss

has a very authoritative personality. He always

threatens him by explanation calls and

termination warnings. Which of the following

factor is causing stress for him?

►Supervisor

►Salary

►Security

►Safety
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Question No: 39 ( Marks: 1 ) - Please choose

one

Which of the following performance

management component is about summarizing

the performance and ranking the records?

►Planning

►Monitoring

►Rewarding

►Rating
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Question No: 40 ( Marks: 1 ) - Please choose

one

Which of the following system comprises the

processes and activities involved in performance

appraisals?

►Performance management

►Quality management

►Stress management

►Team management
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Question No: 41 ( Marks: 1 ) - Please choose

one

Job rotation, understudy assignments,

apprenticeship and formal mentoring programs

are examples of which of the following?

►On the job training

►Off the job training

►Simulation training

►Vestibule training

Question No: 42 ( Marks: 1 ) - Please choose

one

All of the following are examples of indirect

compensations EXCEPT:

►Breaks

Bonuses

►Pensions

►Educational assistance

Question No: 43 ( Marks: 1 ) - Please choose

one

A

manager performing the role of disseminator is

most likely to do which of the following activity?

►Speak in a Chamber of Commerce's meeting

►Hire a new Human Resource Manager for the

company

►Inform subordinates about newly founded

competitors

►Develop a new strategic five-year plan for the

company
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Question No: 44 ( Marks: 1 ) - Please choose

one

Which of the following is an example of positive

emotions?

►Anger

►Sadness

►Pride

►Disgust
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Question No: 45 ( Marks: 1 ) - Please choose

one

The banner ads on the different website that are

large, bold graphics and have moving images are

grabbing attention of viewers due to which of the

following external stimulus?

►Size and motion

►Novelty and familiarity

►Intensity and contrast

►Repetition and familiarity
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Question No: 46 ( Marks: 1 ) - Please choose

one

The degree to which people in a country accept

that power in institution and organizations is

distributed unequally is called:

►Terminal Values

►Power Distance

►Fairness

►Uncertainty Avoidance
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Question No: 47 ( Marks: 1 ) - Please choose

one

The graphic portrayal of a two-dimensional view

of leadership styles by Blake and Mouton is

known as:

Least preferred co-worker scale

Leader-participation model

Autocratic-democratic continuum

Managerial grid
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Question No: 48 ( Marks: 1 ) - Please choose

one

In a manufacturing organization supervisors

and plant managers have which of the following

type of authority?

►Line authority

►Functional authority

►Staff authority

►All of the given options

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Explain the role of 360 degree feedback in the

measurement of performance.

How the stress can be recognized?

Differentiate between job description and job

specification.

When the organizations opt for the process

reengineering?
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1 What are the ingredients of total quality management? Elements

A total commitment to:
–High-quality results.
–Continuous improvement.
–Customer satisfaction.
–Meeting customers’ needs.
–Doing all tasks right the first time.

2 mr arslam is a managing director at super corporation he is not happy with the culture of the organization it is the time to change the culture of the organization discuss deifernt requremnt mr arslan should concider a for a successful changing of different organization culture?

Requirements for Successfully Changing Organizational Culture