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by Asad Thu May 12, 2011 6:32 pm

MCQ 10 thy. total quiz 17 thy
subjective quiz write down
1.       What are the basic strategies for writing bad news messages?
2.       Describe random list briefly?
3.       How do camouflaged verbs affect the process of business communication?
Explain with examples.
4.       What are the characteristics of a good opening of a report?
5.       Write a note on application letter?
6.       Write down the reasons for conveying a bad news about orders?
7.       Define the following.
•         Phantom readers
•         Future readers
•         Complex readers
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by **Admin** Thu May 12, 2011 7:21 pm

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by **Admin** Thu May 12, 2011 7:22 pm

Muhammad Taimoor Iqbal Mughal

Lecture # 4

Distinguished between general experts and specific experts.

General experts:

General experts possess extensive knowledge about a field in general, but they might be unfamiliar with particular technical terms or business, specific equipment, or recent advances in your document's subject matter.

Specific experts:

Specific experts, on the other hand, share or surpass your knowledge about a document's subject matter.

Lecture # 5

Defining Objective

Defining the objectives of your communication is extremely important. Defining objectives has a strong link with the audience analysis covered in the last lecture.

What is the purpose for writing documents?

Documents should be created for explicit purposes or goals that both the writer and the Reader would readily agree on. Although there are many explicit purposes for creating a scientific or technical documents.

Explicit purpose and Implicit purpose of writing documents:

Explicit purpose:

Document, there are four general categories:

To provide information
To give instructions
To persuade the reader
To enact (or prohibit) something

Implicit purpose:

Keep your implicit goals in mind when writing a document. In addition to explicit goals, writers almost always write with other unstated but still extremely important implicit goals.

Lecture # 6

Lecture no 6 Also define the defining objectives with detail

Lecture # 7(Most Important)

Accuracy:

Accuracy, which is the careful conforming to truth or fact, has three main aspects:

Documents accuracy
Stylistic accuracy
Technical accuracy

Also we can say that, freedom from error (correctness), or closeness to truth or fact, resulting from exercise of painstaking care or due diligence. Accuracy depends on how the data is collected, and is usually judged by comparing several measurements from the same or different sources.

What is Clarity and why is it important?

Clarity:

Clarity, which refers to ease of understanding, is a special problem in technical and professional writing. Specialized languages, mathematically detailed analyses, and complex conceptual schemes can make technical subjects hard to grasp even when prepared by skilled writers and read by expert readers.

You can increase the clarity of your material in following ways.

·Structural Clarity

·Stylistic Clarity

·Contextual Clarity

What is ‘Conciseness’ and why it is important?

Conciseness has a special value in technical fields. Writers are often tempted to include everything that could be relevant to their subject, rather than merely everything that is relevant to the communication task at hand. The concise document is a piece of writing that conveys only the needed material. At the level of the whole document, conciseness is helped most by focus, the narrowing of document scope to a manageable problem and response.

What is coherence and why is it important?

Coherence is the quality of hanging together, of providing the reader an easily followed path. Writers promote coherence by making their material logically and stylistically consistent, and by organizing and expressing their ideas in specific patterns. Coherence can dramatically improve the reader's ability to understand your material by promoting its flow or readability. Coherence is especially valued in technical communication and writing.

Lecture # 8(seven c’s)

Completeness
Conciseness
Consideration
Concreteness
Clarity
Correctness
Courtesy

Completeness:

Your message is complete when it contains all the facts, reader and listeners need for the reaction of you desired. Complete message is to more likely to bring the desired result. They do a better job at building goodwill. Provide all necessary information in your message, answer all the question asked, give something extra, when desired.

Conciseness:

Conciseness saying what you want to saying in fewest possible words without sacrificing the other C qualities. A concise message saves the time both the sender and the receiver. It show respect for the recipient by not cluttering them unnecessary information.

Consideration:

Consideration means preparing every message with the message receiver in mind.

Don’t loose your temper.
Don’t accuse.
Don’t charge them without facts.
Focus on ‘you’ Instead of ‘I’ or ‘we’.
Emphasize Positive, Pleasant Facts

Concreteness:

Communicating concretely means being specific, definite, and vivid rather than vague and general. Often it means using denotative (direct, explicit, often dictionary-based) rather than connotative words.

Courtesy:

Courtesy stems from a sincere you-attitude. It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’, although applying socially accepted manners is a form of courtesy. Rather it is politeness that grows out of respect and concern for others.

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by **Admin** Thu May 12, 2011 7:24 pm

Briefly describe Random List (2)
Differentiate between Consideration and Courtesy (5)
Differentiate between direct approach and indirect approach (5)
Name the general purposes of Business Messages. (3)
Write the general rules to initiate direct request. (5)
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